Tuesday, 18 October 2016

Interview Techniques

There are two types of questions you can use that are very different in character and usage. Actively listening to all answers is vital in factual filmmaking.

Closed questions: can be answered with either a single word or a short phrase.
"How old are you?" "Where do you live?"
A closed question can also be answered with either "yes" or "no".
Characteristics:
  • Give you facts
  • Easy to answer
  • Quick to answer
  • They keep control of the conversation with the questioner
This makes closed questions useful in the following situations:
  • Opening questions in conversations
  • For testing a person's understanding
  • For setting up a desired positive or negative frame of mind (asking successive questions with obvious answers)
  • For seeking yes to the big question (e.g. do you think it's hard being a teenage mother)
Any opinion can be turned into a closed question that forces a yes or no by adding tag questions, such as "isn't it?", "don't you?", "can't they?" to any statement.
The first word of a question sets up the dynamic of the closed question, signalling the easy answer ahead: do, would, are, will, if.

Open questions: are likely to receive a long answer.
Although any questions can receive a long answer, open questions deliberately seek longer answers and are the opposite of closed questions.
Characteristics:
  • Ask the respondent to think and reflect
  • Give opinions and feelings
  • They hand control of the conversation to the respondent
This makes open questions useful in the following situations:
  • As a follow-on from closed questions
  • To find out more about a person, their wants, needs, problems
  • For the respondent to think about themselves more, something they haven't thought about before

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